Privacy Policy
This Privacy Policy describes the way we collect, manage, and protect your personal information. It is our fundamental commitment to ensure your privacy, implementing the highest security standards and strictly adhering to all applicable regulations, so you can engage with our services with complete peace of mind.
User Identity & Contact
- Legal name, professional email, and contact phone numbers.
- Business billing details and service delivery addresses.
- Verification documents required for security and anti-fraud compliance.
Platform Usage & AI Interaction
- Detailed history of AI operator interactions and command logs.
- Custom automation workflows and user-defined platform settings.
- Subscription management data and historical transaction records.
Technical Logs & Device Data
- IP addresses, access timestamps, and browser fingerprinting.
- Device hardware specifications and operating system versions.
- Diagnostic log files used for performance optimization and debugging.
User Rights & ICO Information
We are committed to protecting your privacy and ensuring you understand your rights regarding your personal data.
Your Data Protection Rights
Right to Access
You have the right to request copies of your personal data from us.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Complaint Procedure & ICO
- 1
If you have any concerns about our use of your personal information, you can make a complaint to us directly using the contact details provided in our Privacy Policy.
- 2
We will acknowledge your complaint within 3 working days and aim to resolve it within 30 days.
- 3
If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office
The UK's independent authority set up to uphold information rights.